Terms of Service

1. Agreement to Terms

By accessing and using CloudVise ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. CloudVise is operated by Nichara Labs Pte. Ltd. ("Company", "we", "us").

2. Description of Service

CloudVise is an AI-powered personal advisor that analyzes your emails and documents to provide intelligent, personalized advice and insights. Our service includes:

• Email and document analysis
• AI-generated insights and recommendations
• Integration with third-party services
• Data processing and storage

3. User Accounts and Eligibility

To use CloudVise, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the service for illegal or unauthorized purposes
• Upload malicious content or attempt to harm our systems
• Share your account credentials with others
• Reverse engineer or attempt to extract our algorithms
• Use the service to spam or send unsolicited communications

5. Payment and Subscription

Subscription fees are billed in advance and are non-refundable except as specified in our Refund Policy. We reserve the right to change our pricing with 30 days notice.

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using our service, you consent to our data practices as described in our Privacy Policy.

7. Intellectual Property

CloudVise and its technology are proprietary to Nichara Labs Pte. Ltd. You retain ownership of your data, but grant us necessary rights to process it for providing our service.

8. Service Availability

We strive for high availability but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability, with advance notice when possible.

9. Limitation of Liability

CloudVise is provided "as is" without warranties. Our liability is limited to the amount you paid for the service in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your access will cease, and we may delete your data as described in our Cancellation Policy.

11. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our service. Continued use after changes constitutes acceptance.

12. Governing Law

These terms are governed by Singapore law. Any disputes will be resolved in Singapore courts.

13. Contact Information

For questions about these terms:

Nichara Labs Pte. Ltd.
Email: hello@cloudvise.io