1. Information We Collect
We collect information you provide directly and automatically when using CloudVise:
Account Information: Name, email address, and payment details
Content Data: Emails, documents, and files you choose to analyze
Usage Data: How you interact with our service and features used
Technical Data: IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
Provide AI analysis and personalized recommendations
Improve our service and develop new features
Process payments and manage your account
Communicate with you about your account and our service
Ensure security and prevent fraud
3. Data Processing and AI
CloudVise uses artificial intelligence to analyze your content:
Your data is processed by secure AI models to generate insights
We do not use your personal data to train our general AI models
Processing occurs in secure, encrypted environments
You can control what data is analyzed through your settings
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information only:
With your explicit consent
With service providers who help operate our platform (under strict confidentiality agreements)
When required by law or to protect our rights
In anonymized, aggregated form for analytics
5. Data Security
We implement industry-standard security measures:
End-to-end encryption for data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Secure cloud infrastructure with leading providers
6. Data Retention
We retain your data as follows:
Content data: Until you delete it or cancel your account
Account data: For the duration of your account plus 30 days
Usage logs: Up to 2 years for security and analytics
Payment data: As required by financial regulations
7. Your Rights and Controls
You have the right to:
Access and download your data
Correct inaccurate information
Delete your data and account
Control what data is processed
Opt-out of non-essential communications
Request data portability
8. Third-Party Integrations
CloudVise may integrate with third-party services (like Gmail, Google Drive). When you authorize these integrations:
We only access data you explicitly authorize
You can revoke access at any time
Third-party privacy policies also apply
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
CloudVise is not intended for users under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy. Material changes will be communicated via email or through our service 30 days before taking effect.
12. Contact Us
For privacy-related questions or requests:
Nichara Labs Pte. Ltd.
Email: hello@cloudvise.io
Data Protection Officer: hello@cloudvise.io